Health information requests
Please read this information before submitting the health information request form.
Rights to your health records
Principle 6 of the Privacy Act 2020/Health Information Privacy Code 2020 states that people have a right to ask for access to their own personal and health information. Generally, Get Tested NZ, operated by Sexual Wellbeing Aotearoa, must provide access to the personal and health information that we hold about someone, if the person in question asks to see it.
People can only ask for information about themselves. The Privacy Act does not allow others to request information about another person, unless they are acting on that person’s behalf and have written permission. You must therefore personally identify yourself as the person signing the request form and proof of identity must emailed to quality@gettestednz.org.nz.
PLEASE NOTE: Proof of identity is required with ALL requests for client information. If you are a client authorising another person to act as your representative, proof of your representative's and your own identity is required before Get Tested NZ (operated by Sexual Wellbeing Aotearoa) can release information. Proof must be provided for deceased
and child protection/custody order or guardianship.
Accepted forms of identity
Get Tested NZ, operated by Sexual Wellbeing Aotearoa, will accept the following as proof of identity: Drivers Licence or valid passport.
If unable to produce a Drivers Licence or Passport, TWO other forms of ID will be required e.g Community Services Card or birth certificate.
If you wish to view your clinical records, you can, but it must be under supervision and you must not alter, deface or remove any information. You may seek a correction of that information by writing to the Quality & Compliance Advisor at Get Tested NZ/Sexual Wellbeing Aotearoa at quality@gettestednz.org.nz.
Responding to your request
Under the Privacy Act 2020, we will respond to your request within 20 working days. Copies of health information are free of charge.
Get Tested NZ, operated by Sexual Wellbeing Aotearoa, may refuse you access or disclosure of certain parts of your clinical record under the provision of the Health Information Privacy Code 2020. We will state the reason for such a refusal and you do have the right of review of the decision through the Privacy Commissioner.
Clinical information regarding a deceased person will only be released with the written consent of the Executor or Administrator of the deceased estate. If you are the Executor or Administrator, please provide us with a copy of the relevant documentation as this will help us process your request.